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Tech Support : Support Hours

For all Support

Please call 971-7195 if you need support. A support Liaison is available weekdays from 7 a.m. - 5:00 p.m.

You may leave a voicemail message, or you may Submit a Call Ticket Online at any time to submit your phone or computer problem.

The SJUSD network is available 24 hours a day. Access to the network MAY be affected by the following routines.

  • Scheduled maintenance: every Thursday evening
  • Backups

Telephone Support

Contact the Telephone HelpDesk for problems with district telephones. Call 971-7007 weekdays between the hours of 7:30 a.m. and 4 p.m. You may also Submit Call Ticket Online at any time to submit your problem description.

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